The Right-Hand Roadmap

The Right-Hand Roadmap is the only podcast for Seconds-In-Command of founder-led companies. I’m your host Megan Long, an award-winning executive & entrepreneur, pro athlete, and owner of Second First. Together we explore the unique world of being a #2 Leader in entrepreneurial companies. This is the place where we dive into the challenges, opportunities, and strategies that can help you excel in your role. Our mission is clear: to transform the relationships between entrepreneurs and, you, their Second-In-Command. We’ll cover a wide range of topics, from navigating your relationship with the founder to mastering the role through best practice knowledge, tools, and insights you need to thrive in your position. But this podcast isn’t just about learning; it’s also about being part of a community. This role is lonely and often misunderstood - together we’re stronger and supported in ways we can’t find within our companies or at home. If you’re ready to embark on a journey of growth, l...

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Episodes

Tuesday Feb 06, 2024

First Listener-Submitted Q&A: Absent CEOs, Managing Older Generations, Holding Multiple Roles, and Maintaining Self-Care. Dive into the first quarterly Q&A of "The Right-Hand Roadmap" where COOs and Seconds-In-Command tackle listeners' pressing questions. In this episode, listeners can expect a dynamic Q&A session addressing key challenges faced by Seconds-In-Command. From dealing with remote CEOs affecting company culture, managing an older team, embracing a proactive approach to self-care, and balancing diverse responsibilities, each question offers valuable insights and actionable advice. You'll hear all about: 01:37: Guidance on fostering engagement in a fully remote company with an absent CEO, and suggestions on initiating a "Same-Page Meeting" to redefine roles.  04:34: Overcoming self-limiting beliefs about managing an older team. Emphasizing that age does not equate to experience and adopting a mindset shift to boost confidence. 06:24: Strategically managing responsibilities during temporary role transitions, and addressing concerns about maintaining operational efficiency while focusing on generating new business. 09:19: Insight into balancing personal and professional routines. Introducing the "Pick Three" rule by Randi Zuckerberg and practical tips for prioritizing time effectively. 11:28: A walk-through of the Ideal Week exercise for effective time management. Tips on creating themes for each day, prioritizing tasks, and maintaining flexibility without compromising discipline. RATE, REVIEW & FOLLOW ON APPLE PODCASTS If you haven't already done so, follow the podcast to make sure you never miss a value-packed episode. LINKS MENTIONED IN THE EPISODE: Tango automatic process documentation “Rocket Fuel” by Gino Wickman & Mark C. Winters "Time Traps: Proven Strategies for Swamped Salespeople" by Todd Duncan "Pick Three: You Can Have It All (Just Not Every Day)" by Randi Zuckerberg

Tuesday Jan 30, 2024

The Delicate Balance of Saying "No" To Your CEO's Ideas While Fostering Collaboration. Explore the challenges of handling a CEO's myriad ideas and learn essential strategies to transform them into actionable plans. This episode empowers operations executives to provide valuable input, prioritize initiatives, and collaborate effectively with visionary leaders without sacrificing their unique strengths.. You'll hear all about: 00:29: The challenge of managing unfiltered ideas from visionary CEOs and the importance of adopting the right mindset.  02:56: The concept of organizational whiplash caused by too many ideas without momentum and the potential negative impact on teams and projects. 04:01: Empowering operations executives to say no to certain ideas and introducing the Idea Manager role for COOs. 04:45: Tool 1: The 0 to 10 Principle, a collaborative approach to developing and fleshing out CEO ideas, ensuring operational plans align with the vision. 05:26: Tool 2: The Priority Prism, a method to assign numeric values to urgency, importance, impact, and effort. 06:32: Practical example and explanation of creating a Priority Prism.   Rate, review & follow on Apple Podcasts If you haven't already done so, follow the podcast to make sure you never miss a value-packed episode. Links mentioned in the episode: Download the free Priority Prism Tool "The Founder & The Force Multiplier: How Entrepreneurs and Executive Assistants Achieve More Together" by Adam Hergenrother & Hallie Warner

Tuesday Jan 23, 2024

How To Bring Positive Change to COO Peer Groups & Organizations. There are very few peer groups and organizations specializing in the Second-In-Command. Through personal experiences, there are three common problems that been them from being as valuable and successful as they should be. In this episode we explore how to unlock the potential of these COO peer groups while addressing their common challenges, and maximizing their impact on personal and professional growth. If you are a member of one of these professional organizations, learn about three key issues affecting these groups and discover how to affect change from within and achieve a meaningful return on your investment of time and effort. We also explain how our Mastermind, Exchange, acknowledges these common issues and overcomes each of the three. You'll hear all about: 00:53: How revenue thresholds limit the relevance of member-companies, and how they typically don't cater to small businesses.  01:48: The importance of a formal framework for productive time together in the peer group. 03:40: How ROI of a COO's time - their most valuable asset - is the most important piece to ensure attendance.  05:54: The power of peer groups for Second-In-Command professionals and their unique benefits. 06:48: About Second First: Exchange, the Mastermind for Seconds-In-Command of founder-led companies. Rate, review & follow on Apple Podcasts If you haven't already done so, follow the podcast to make sure you never miss a value-packed episode. Links mentioned in the episode: Second First: Exchange - Apply for membership to the 2024 Mastermind for Seconds-In-Command of founder-led companies.

Tuesday Jan 16, 2024

Explore the myths of delegation in visionary entrepreneurship and uncover the true role of a second in command in reducing organizational noise and enhancing collaboration.   In this episode we explore the concept of delegation, separating it into two definitions, and discuss what a great Second-In-Command should do to reduce organizational noise and enhance collaboration between the CEO and COO.   Discover the difference between beneficial delegation, focusing on tasks outside your expertise, and the potential pitfalls of task-based delegation. We delve into the crucial distinction between upward and downward communication, emphasizing the proactive role of the second in command in taking ownership of outcomes.   Learn practical strategies for effective upward communication, including scheduling one-on-one sessions to uncover your CEO's concerns, anticipating their needs, and identifying problems, not just tasks. We also share tips on concise communication to avoid overwhelming your CEO with excessive information.     You'll hear all about:   00:51: Challenging the belief that entrepreneurs should "delegate". 01:51: The two definitions of delegation, and which an entrepreneur should never do. 02:27: Exploring Larry Linne's concepts of upward and downward communication. 03:25: Proactive strategies for upward communication and understanding your CEO's concerns and mindset. 04:39: How to effectively share updates with your CEO, and how to balance sharing details to avoid frustration and misinterpretation. 06:01: Tips for successful upward communication, including structuring recurring one-on-one meetings. 06:41: Anticipating your founder's needs and identifying problems, not just tasks.   Rate, review & follow on Apple Podcasts If you haven't already done so, follow the podcast to make sure you never miss a value-packed episode. Links mentioned in the episode: "Make the Noise Go Away: The Power of an Effective Second-In-Command" by Larry G. Linne "Rocket Fuel" by Gino Wickman & Mark C. Winters Second First Free Guide: Four Rules for Effective Communication with Entrepreneurs  

Tuesday Jan 09, 2024

Learn the seven types of COO, and receive reflection questions for each type to optimize your role. In this inaugural episode of "The Right-Hand Roadmap," dive into the influential Harvard Business Review article, "Second in Command: The Misunderstood Role of the Chief Operating Officer." Uncover the intricacies of the COO role and identify seven archetypes that shape the #2 leader in companies. From "Executor" to "Heir Apparent", host Megan Long guides COOs through self-reflection questions, providing actionable insights to optimize their role. Gain clarity on aligning strategy with operations, navigating co-leadership, and addressing potential blind spots in succession planning. You'll hear all about: 00:49: Exploration of the COO's role in relation to the CEO as an individual and the origin of the seven COO archetypes. 01:55: Practical self-reflection questions for COOs based on their identified archetype. 02:57: Importance of clarity breaks and deep work days for effective leadership. 03:03: How the Executor runs a company to allow the CEO to focus on big-picture strategy. 04:41: Unpacking the Change Agent archetype and its strategic initiatives. 06:16: Insights into the Mentor archetype and its evolving role. 07:19: Understanding the Other Half archetype and its role in complementing the CEO. 08:51: Exploring the dynamics of the Partner archetype in co-leadership scenarios. 10:23: Insightful reflections for the Heir Apparent archetype and the importance of succession planning. 11:32: Discussion on the MVP archetype and key considerations for staying in the role. Rate, review & follow on Apple Podcasts If you haven't already done so, follow the podcast to make sure you never miss a value-packed episode. Links mentioned in the episode: HBR: Second in Command: The Misunderstood Role of the Chief Operating Officer "Make the Noise Go Away: The Power of an Effective Second-In-Command" by Larry G. Linne  "Rocket Fuel" by Gino Wickman & Mark C. Winters

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